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Privacy policy

Solucore.com is owned and operated by Solucore, Inc. ("Solucore"). Solucore collects personal and non-personal information on Solucore.com. Solucore is committed to protecting the privacy of its users. We have created this Privacy Statement in order to describe and explain to users our information collection practice. If you have any questions or concerns in connection with Solucore’s information collection practice summarized in this Privacy Statement, please send an email, with the subject heading "Privacy Statement Question," to privacy@Solucore.com. In the email, please state your questions or concerns.




To participate in certain activities and to obtain certain services offered on this Web Site, a user is asked to provide varying amounts of personal information. Some information is mandatory while other information is discretionary. Each activity and service requires or requests different types of information in order for users to participate. Activities or services that require provision of personal information generally seek full name, email address, and phone number. We endeavor to limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes.




Solucore collects personal information for the following purposes:



If a user prefers not to receive emails or other forms of communication unrelated to Solucore orders and requests for services, the user may opt-out from receiving such communication. The opt-out procedure is discussed in detail below.


We may also use personal information to contact a user in connection with the user’s inappropriate use of Solucore.com.


We do not sell, rent, share, or otherwise dispose of the personal information collected on Solucore.com to third parties. We may, however, disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with law. We use non-personal information such as usage data to analyze and develop our marketing strategy. We use non-personal information to determine how you found out about us, what your interests are regarding our services, and how to further improve our site and our service towards you. We also may share non-personal information with third parties. The accuracy and security of the User Information is important to Solucore. Currently, you may review and request updates to your User Information retained by Solucore. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. Solucore is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.




We provide a user with the opportunity to opt-out from receiving updates on new products, newsletters, and other promotional materials. The opt-out option may be exercised by sending an email, with the subject heading "Privacy Statement Opt-Out," to opt-out@Solucore.com. In the email, you should request to be removed from our mailing list.




A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. We use "cookie" technology for several purposes. First, we use it to track general information about our users. The information collected through cookies is non-personal information and we use this information for statistical and market research purposes. We also use cookies to establish a link between your computer and Solucore.com. This link assures that, when you return to Solucore.com, you will be able to log in without the necessity of providing your user name.


You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. You can still participate in different activities and obtain services offered on Solucore.com even if you do not accept cookies.




Our Privacy Statement applies solely to information collection practice on Solucore.com. This Web Site contains links to other sites. Please be aware that Solucore has no control or influence over the privacy practices of such other sites. We encourage our users to be aware when they leave Solucore.com and to read the privacy statements of each and every web site that they visit.




Please note that on Solucore.com there are forms that allow you to transmit maintenance activity information in order to transmit it to an end user. Any time we ask for data, we transmit that information in an encrypted format. We use industry-standard, SSL (Secure Socket Layer) encryption.


Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Solucore cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. In no event shall Solucore be liable for any damage, loss, cost or expense which you may incur or suffer as a result of the interception of or disclosure of any such information unless caused by the gross negligence or willful acts of Solucore.




If we later change our Privacy Statement, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner.


Solucore is a different kind of elevator consulting company because they are a true partner in the process from the beginning to the end. Not the kind of company that just does a job and then leaves us struggling with the process on our own.

John Tsangaris, BAS, CET, Director, Physical Plant, MetCap Living Management Read all

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