However in other cases it may be the fault of someone and it might be a result of negligence on the part of the owners of the building. It is up to the people who own the building and the elevator to take many precautions to ensure that their elevators continue to run safely and efficiently. When it was installed they should have tried to get the very best possible elevator engineering and should have used an elevator installation consultant when it was installed. From there they should have had a lift maintenance contract in order to ensure that their lift was regularly checked over.
If you were in an accident in a lift then, you might want to ask if they use a lift maintenance contract, and if maintenance has been performed regularly. Likewise you should look for an emergency number inside the lift – all lifts should have one, and a recommendation on the upper weight limit for the lift, which they should have obtained from lifts consultants.